Privacy Policy
Privacy Policy
General Provisions
In order to improve the quality of service and the security of storage of personal data of all users, we hereby inform you which data is collected and stored, as well as for what purpose we use it on the website https://flyme.ua (hereinafter — the Platform). The Administration of the Platform treats the confidential information of all users visiting the Platform with the utmost care. For this reason, this Privacy Policy (hereinafter — the Policy) has been developed on the basis of the requirements of the legislation of Ukraine and the Convention for the Protection of Individuals with regard to Automatic Processing of Personal Data.
Scope of this Policy
This Policy applies to personal data and information collected on the Platform. Personal data and information means data that identifies you personally, either separately or in combination with other information available to us. Personal data includes full name, phone number, email address, delivery address / branch number of “Nova Poshta” / “Ukrposhta”, and other information that you may provide while using the Platform.
This Policy does not apply to other resources to which links may be provided on the Platform. We are not responsible for the privacy policy or content of third-party resources.
Cookies and Similar Technologies
We use cookies. Each time you visit the Platform, we may collect information about the gadgets and devices you use, as well as the networks to which you connect when using the Platform. This also includes the following information: IP address, browser and its version, types of your browser plugins, information about the operating system, as well as information about your visits, the route of movement through URL addresses, the Services you viewed or searched for, any download errors, the duration of visits to the Platform pages, etc. In addition, the Platform collects information using various technologies similar to cookies (including various analytical tools).
Information Collected via the Platform
Personally identifiable information — information that allows us to identify you. Personal data is requested when ordering Services or Goods available on the Platform.
For example, this data includes: full name, phone number, email address, delivery address / branch number of “Nova Poshta” / “Ukrposhta”, and other information that must be provided on the Platform. This information may be stored in our contact or administrative databases in connection with cooperation with you. This allows us to manage our relationships more effectively, improve the Platform and the Services offered to Platform Visitors.
Non-personally identifiable information — information of a purely statistical nature, i.e., information that by itself does not allow identification of specific individuals and depends on the duration and number of visits to the Platform. For example, this information includes the domain from which access to the Internet is made, the date and time of visiting the Site, as well as referral links through which you went directly to the Platform. This information is used solely to increase the usefulness, efficiency, and attractiveness of the Platform for all users.
Use of Your Personal Information
We use the personal information obtained by the Platform for the following purposes:
- providing information and services in accordance with your request and your needs;
- ensuring security and preventing any illegal actions, as well as preventing fraud;
- improving the efficiency and quality of service for Platform Visitors;
- more effective personalization of the use of the Platform;
- providing you with special offers that may be of interest to you (exclusively with your consent);
- providing you with information about the use of the Platform;
- improving the operation, functionality, design, and other conveniences on the Platform;
- improving the quality of Services provided by the Contractor;
- evaluating the effectiveness of advertising campaigns, measuring conversions, and technical optimization of marketing services.
Use of Analytics and Advertising Tools and Secure Data Transfer
In order to increase the accuracy of measuring the effectiveness of advertising communications on the Platform, web analytics tools and advertising platforms of third-party partners are used, in particular the services of Google LLC (Google Analytics, Google Ads).
As part of the use of the Enhanced Conversions function, when interacting with order forms, one-click purchase checkout, cart, or consultation request, the contact data you provided (in particular, phone number and/or email address) may be converted into an encrypted one-way hash code (according to the SHA-256 standard) directly in the web browser and transmitted to Google services in a pseudonymized protected form. The specified procedure makes it impossible for unauthorized persons to identify the individual and is used exclusively for statistical matching of the fact of a user action with the display of advertising materials, evaluation of the effectiveness of advertising campaigns, and prevention of spam and fraud in accordance with Google’s privacy standards.
Changes to the Terms of the Privacy Policy
By using the Platform, a Visitor of the Platform accepts all the terms of this Privacy Policy and understands that changes may be made to our Policy unilaterally. Changes made to this Policy are mandatory published by the Contractor on the Platform.